Hi Umi 1,We have well fulfilled our obligation by sending out the agreed merchandise to your address within the agreed time. 2, DHL shipping details showed you has received the goods on 2th.Jan, 2025. The following is the DHL tracking number and website for your reference. DHL tracking number: 3610857681 , Tracking Website: https://www.dhl.com/ 3.Attached is POD documents for reference We did sent the machine to your address and it did delivered .PLEASE DO NOT POST false reviews here.

Thanks for your comments. Looking forwards to working with you more in the future.